Susan Edwards, who aired her frustration that Lido Corfu Sun Hotel on the Greek island didn’t serve English food, said she will never book a holiday with TUI again
Regulars at the Corfu hotel blasted by a British gran for not serving enough English food have hit out at reviews left by “pathetic chavs”.
Lido Corfu Sun Hotel on the Greek island came under scrutiny this week after Susan Edwards, 69, said there weren’t enough chips and she became “sick to death of looking at rice”. Since then, the hotel boss has defended the menu, describing the offerings as “generous and diverse”, and said “fresh salads, fruits, hot and cold dishes” are served daily.
And guests have taken to Tripadvisor and Google Reviews since the spat to defend their beloved resort, insisting Ms Edwards’ criticism is unfair. One became so enraged they left their first-ever Tripadvisor review to brand other guests as “pathetic chavs”.
The account, created only this month seemingly in response to the row, rated Lido Corfu Sun Hotel as five stars out of five. The review reads: “Don’t listen to pathetic chavvy Brits and Poles who bought the cheapest ‘all Inclusive’ package in existence and demanded type of service only the most entitled and uncouth would. It’s a fine, charming little place. Close to water, nice food and clean facilities. Thankfully, no British food!”
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Another reviewer also leaves a subtle dig at Ms Edwards’ whinge, insisting the Greek food is delicious. They, seemingly tongue in cheek, praised the offerings for Scottish guests in the critique, left hours after Ms Edwards’ story emerged.
The tourist wrote: “Phenomenal hotel, very comfortable and well located for a relaxing holiday, we are regular visitors. Excellent all inclusive food and drink package, they really go out their way to cater for Scottish visitors.
“We enjoyed draught Tennant’s lager, Irn Bru was on tap (diet and full fat), square sausage on a roll at breakfast, scotch pies and bridies at lunchtime, and there was always a choice of haggis or mince ‘n tatties at dinner. Tunnock’s tea cakes and shortbread were available all day, along with Scottish Blend tea. The staff are lovely and cannot do enough for you. The Greek dishes are also immense, which is a bonus, as Corfu is in Greece.”
And the majority of guests on Google Reviews rated Lido Corfu Sun Hotel as five stars out of five. Plenty of these top reviews have been published in the last few days in the wake of the criticism. One reads: “The food is delicious. The service is great. We arrived at 4am and at 8am we got a room and wristbands and we could use everything. On the day of departure after adding the key to the transfer itself we could use all the facilities and food. We sincerely recommend.”
It jars hugely with Ms Edwards’ experience as the gran, from Westerhope, Newcastle, said her holiday was “horrendous” from the minute she, her two cousins, her second cousin and her daughter arrived. TUI offered the guests £100 in holiday vouchers, with a spokesperson saying they were “sorry to hear” about her experience. They said: “Our priority is to ensure customers have the best possible holiday experience, so we are sorry to hear that Ms Edwards felt dissatisfied with her holiday. We have been in touch directly with Ms Edwards to come to a resolution.”