Fans fume as faulty TV coverage causes them to miss first goal of Premier League season

Liverpool took a first-half lead against Bournemouth in the first game of the new Premier League season but some supporters complained about coverage of the match

Virgin Media acknowledged some viewers had issues trying to watch the opening match of the Premier League season on Friday night. A number of fans complained about images breaking up during the first half of Liverpool vs Bournemouth.

“Hello, we’re aware of an issue affecting TV at the moment,” they wrote to one fan. “Sorry for any inconvenience caused and we’ll aim to resolve as soon as possible.”

Hugo Ekitike scored on his Premier League debut for Liverpool, firing the defending champions into a half-time lead. However, it came after fans voiced their frustrations about their viewing experience.

“Anybody else’s Virgin Media just gone mad. Pixelation on every channel?” one wrote. “Missed the Liverpool goal due to me having to restart the box thinking that might sort it. @virginmedia sort it out,” said another.

“Very poor,” said a third. “Will I get my refund “As soon as possible”. But not before the football finishes.”

It was an action-packed first half, with Ekitike one of four new signings to start for Liverpool. Florian Wirtz went straight into the starting XI after his club record move from Bayer Leverkusen, while there were league debuts for full-backs Milos Kerkez – against his former club – and Jeremie Frimpong.

“The one player that I have noticed that is struggling a bit but he needs to get up to the speed and the physicality of the play is Florian Wirtz,” former Liverpool defender Stephen Warnock said of Wirtz during BBC Radio 5 Live’s coverage. “You are looking at him thinking, he just needs to be aware of players coming off his shoulder and nicking the ball off him. The game is a lot quicker here than in the Bundesliga.”

Liverpool saw an appeal for a red card denied in the opening 15 minutes after Marcos Senesi avoided punishment for handball. “The referee’s call of no red card to Senesi was checked and confirmed by VAR – with the action deemed not to be a clear handball offence nor denial of a goal scoring opportunity (DOGSO), due to the distance from goal,” the Premier League Match Centre account wrote on social media.

Bournemouth were also left frustrated by some officiating moments before the break. Alex Scott went down in the area after a coming-together with Alexis Mac Allister but neither on-field ref Anthony Taylor nor the VAR official felt the Cherries deserved a penalty for the incident.

It was 1-0 at the break, but Liverpool doubled their lead minutes after the restart. Ekitike was involved again, holding the ball up before feeding Cody Gakpo who cut inside before finding the bottom corner.

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