Ryanair has announced that it will be banning the use of paper boarding passes from November 3, with digital boarding passes replacing the paper version
Ryanair has changed the date that it will introduce a significant change that will impact all passengers.
The airline has decided to ban the use of paper boarding passes, which will no longer be accepted at the gate. Instead, digital boarding passes will become mandatory for all.
All travellers flying to or from any destination with Ryanair must download their boarding pass via the Ryanair app. These digital boarding passes will provide real-time updates to “minimise” disruption, store travel documents for “simple” check-in and offer access to features like Travel Assistant, live flight updates and Order To Seat.
Today, the budget airline announced that it “will move to 100% digital boarding passes from Wednesday, November 12, instead of Monday, November 3, ensuring a seamless transition for customers in the less busy travel period after the mid-term break.”
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Ireland’s mid-term break, like the UK’s half-term, takes place at the beginning of October this year.
Earlier this year, Michael O’Leary, the airline’s chief executive, announced his plans to eliminate almost all airport check-in desks, stating it would “create a smoother, easier journey for everybody”. Back in July, the airline estimated that roughly 25% of Ryanair passengers still rely on printed boarding passes.
However, not all countries are ready to accept digital boarding passes. According to Ryanair’s website, airports in Morocco and Turkey (except Dalaman), and Tirana airport in Albania do not yet accept mobile passes. If you’re travelling from or through these airports, you should download your boarding pass from your email confirmation or from the app, print it out and keep it handy.
Speaking to The Independent’s daily travel podcast, Ryanair CEO Michael O’Leary said: “Between 85 and 90% of passengers show up with smartphones. Almost 100% of passengers have smartphones, and we want to move everybody onto that the smartphone technology. The big concern that people have is: “What happens if I lose my battery or whatever I lose my phone?”
He added: “If you lose your phone, no issue. As long as you’ve checked in before you got to the airport, we’ll reissue a paper boarding pass at the airport free of charge. But you have to have checked in before you got to the airport.
“Also, if your battery dies or something happens, once you’ve checked in, we’ll have your sequence number anyway at the boarding gate, we’ll take you you’ll get on. So nobody should worry about it. Just make sure you check in online before you get to the airport and then all will be fine.”
The airline claims that utilising the myRyanair app improves passengers’ journey as they gain access to various useful in-app tools and services.