Failing to follow this new rule could see you charged more money for your flight
Ryanair passengers have been issued an “important” alert ahead of a major change. The airline has urged people to make sure they are up to date with the latest rules or risk being charged an additional fee.
In an update from the company, it explained that digital boarding passes will launch tomorrow (November 12). This means that printed boarding passes will no longer be accepted.
Passengers will instead be required to download the Ryanair app to their smartphone or tablet to then access their pass. In a reminder sent out to passengers, Ryanair said: “Important update for Ryanair passengers.
“Boarding passes are going fully mobile. Digital boarding passes launch on 12 November.”
“We will no longer accept printed boarding passes. You must download the Ryanair App to access your digital boarding pass.”
To get your digital boarding pass:
- Open or download the Ryanair app
- Sign in to your myRyanair account and find your booking
- Check in as normal
- Your digital boarding pass is available in the app
Ryanair added: “It’s that simple.” It is important to note that if you don’t check-in online before arrival at the airport you will be required to pay the airport check-in fee.
The airline provided some online advice for those who might have concerns about the system.
What happens if l lose my smartphone or tablet?
Ryanair said: “If you have already checked-in online and your smartphone or tablet is lost, you will receive a free of charge boarding pass at the airport.”
What happens if my smartphone or tablet dies before airport security?
“If you have already checked-in online and your smartphone or tablet dies, you will receive a free of charge boarding pass at the airport,” the airline clarified.
What about passengers who don’t have a smartphone or tablet?
The airline said: “If passengers don’t have a smartphone or tablet, as long as they have already checked-in online before arriving at the airport, they will receive a free of charge boarding pass at the airport. However, they will not be able to access real-time flight updates or benefit from enhanced customer service during any flight disruptions.”
Ryanair added: “All Ryanair passengers will still receive email reminders to check-in online 48 and 24 hours pre-departure. If any passenger arrives at airport but hasn’t checked-in online (having ignored these reminders), they will still be required to pay the airport check-in fee.”
More information on how the digital boarding passes work can be found on the Ryanair website here.