The Department for Work and Pensions (DWP) has issued a warning to Brits to be on alert for a new scam that has been targeting people who are struggling with their energy bills
The Department for Work and Pensions (DWP) has issued a warning that people could be at risk of being contacted by fraudsters. While many bill payers may qualify for grants and additional financial aid from their local council or energy provider, they typically need to initiate contact before any offer is made.
However, scammers may exploit those struggling with bills by impersonating an energy company or other official body and offering bogus support through an “Energy Support Scheme”. Typically, these fraudsters will reach out to victims via text, email, or direct phone call. They often assert that the victim cannot access the support unless they first provide private financial details such as bank information.
In a post on X, the DWP stated: “If you get a text about an ‘Energy Support Scheme’ it is a scam. Find out how to report and recover from any suspicious texts, phone calls, or emails via Stop! Think Fraud.”
‘Nobody is immune’ to scams
Firstly, it’s important to realise that anyone can be targeted by scammers, regardless of age or income. The government’s Stop! Think Fraud site cautions: “Nobody is immune from fraud. The criminals behind it target people online and in their homes, often emotionally manipulating their victims before they steal money or personal data.”
However, taking proactive measures and making yourself less vulnerable could significantly reduce the risk of having your private information stolen.
Ways you can prevent being scammed
Never disclose your financial or personal information
If you can memorise your details, this is the safest method, but if you need to jot down your information, ensure it’s stored in a secure location and not carried with you. Trustworthy retailers will never request your PIN, CVC number, or other identifying online banking information.
Regularly check your bank statement
If you see an irregular transaction in your bank statements, you should tell your bank straight away and have the card blocked to prevent any further abuse. Most banks will have a dedicated fraud action line which will allow you to report the theft and request a refund in some cases.
Be cautious of suspicious emails or texts
Emails or texts with grammatical mistakes could signal a phishing scam from an unauthorised source, so it’s best to avoid these. You should also never provide any personal information such as banking details and password as legitimate companies and organisations will never ask for these.
Avoid dubious links
Steer clear of downloading anything sent to you via email or text. It’s also recommended to have antivirus software installed, as it scans for malware and provides protection against phishing attacks.