A British holidaymaker has posted a scathing review of their Benidorm hotel, slamming the amount of “loud and rude” Spanish guests who were also staying there, and complaining that the entertainment wasn’t in English
After staying in an otherwise “lovely” hotel in Benidorm, a furious British tourist has taken to TripAdvisor, leaving a totally scathing review of the establishment, and criticising the number of “loud and rude” Spanish guests.
The former guest at Port Fiesta Park – located in the Costa Blanca region of Alicante – clearly was not particularly happy with the experience, leaving just one star in their review.
“Lovely hotel but the food was poor plates always cold. Footballers arrived every weekend we were there noisy and given priority at meal times. Entertainment all Spanish. would not recommend. Spanish guests were loud and rude. restaurant and other staff excellent.”
Despite branding the hotel just one star overall, when it came to reviewing various subcategories – like cleanliness, quality of sleep, value for money, and service – the holidaymaker was much more positive, giving five stars across the board.
The hotel posted a polite reply to the review, explaining: “Thank you for sharing your opinion with us. We apologize if your experience was not as you expected and we take note of everything described in order to improve our service day by day. We are saddened by your story about other guests.
“Our hotel, like Benidorm, is an international destination that receives people of up to 10 different nationalities every day and all are welcome. Sincerely, the Port Fiesta Park team.”
This tourist isn’t the first Brit to publicly complain about the amount of Spanish people they encountered whilst holidaying in Spain.
When pensioner Freda Jackson visited Benidorm for a fortnight’s holiday back in 2017 – staying at the Poseidon Playa – she ended up in tears after dealing with what she called “rude” Spanish guests at her hotel.
“The hotel was full of Spanish holidaymakers and they really got on our nerves because they were just so rude,” she has said. “One evening a Spanish guy nearly knocked me flying and he just walked off without even apologising.”
Much like the reviewer of the Port Fiesta Park, Freda was not impressed that the entertainment provided by the hotel for guests was in Spanish, not English.
“The entertainment in the hotel was all focused and catered for the Spanish – why can’t the Spanish go somewhere else for their holidays?”
Brits make up the second largest group to holiday in Benidorm – after Spaniards themselves – with 832,000 people from the UK heading to the hotspot in Costa Blanca in 2023.
However, Spain has increasingly seen mass protests against the number of tourists visiting, despite the importance of holidaymakers to the economy.
A man who lives in the area and works organising stag parties explained previously that most locals welcome tourists due to the fact that many of them work in the industry, and rely upon visitors for their income.
“Are tourists welcome in Benidorm? The answer is yes, yes, yes. Has there been any signs of any types of protests in Benidorm against tourists? No, no, no.
“One of the reasons I say that and I think that it’s going to remain that way is because pretty much everyone that’s working in Benidorm that lives in Benidorm has some connection with a tourism business or the sector of tourism. Whether that means they’re working in a bar, restaurant, hotel, whether they’re in some sort of services industry, no matter what type of business it is, it’s going to feel some effect of tourism.”