Some fans of the Gallagher brothers saw their tickets refunded five months after purchasing them with Ticketmaster deeming ‘bots’ had been used on their orders
A number of Oasis fans have gone from elation to heartbreak, having their tickets for the band’s highly-anticipated reunion tour refunded.
Last year, the Gallagher brothers put their infamous feud to rest and announced they’d be performing a string of global gigs later this year, triggering ticket chaos as millions clamoured for a chance to see them live for the first time since 2009.
Fast forward five months, some, including X user Jen, have had their celebrations cut short by Ticketmaster cancellations, citing bot purchases in violation of terms and conditions. Expressing her frustration, she cursed: “If 2025 could actually get any worse – now I don’t even have this to look forward to any more. Denying legit fans their tickets.”
Jen’s email from Ticketmaster explained: “Following the messaging on the artist’s social media in the run up to the Oasis Live ’25 on sale, the tour’s promoters have requested the refunding of your order for the below event. It has been identified that bots were used to make the purchase, which violates the tour’s terms and conditions.”
It continued: “These terms and conditions were specifically established to limit resale of tickets on unauthorised ticketing platforms for profit. Fans have been strongly advised by all parties not to purchase tickets from unauthorised resale sites, to protect them from fraud or refunding.”
Gutted Jen later added: “They’re gone – order cancelled. I’m doing what I can to try and reverse it but am sure @ticketmasteruk is just going to say too bad so sad.”,
Another unlucky fan expressed their dismay, meanwhile, revealing in response: “Yeah me too! Tickets cancelled and I can’t work out why! I bought them in the presale and just got lucky. Or so I thought. Proper kick to the stomach.”
Joining the outpour of frustration, a third fan pointed out: “Same has happened to us. Fuming is an understatement.” And in agreement, a fourth vented: “Same happened to us! Bought them legitimately and now out of the blue cancelled.”
In response to the uproar, a spokesperson for Ticketmaster declared: “All details can be found on Ticketmaster and/or See Tickets FAQ pages. As per the email communications sent by both Ticketmaster and See Tickets, anyone who has been contacted and believes a refund was made in error has been sent a form to fill in for the tour’s promoters to review.”
Additionally, Ticketmaster’s X account directly communicated with Jen on social media, stating: “We are in touch and working with Jen directly on this.”