People have shared their shock over a diner’s long list of rules and requirements they expect service staff to follow when dining out at their restaurant – and it includes a particular napkin colour
A restaurant server has been left gobsmacked after being issued with an ‘entitled’ list of demands for a ‘particular’ customer. The diner, who has visited their restaurant 22 times, has a particular list of rules and requirements when it comes to eating at their restaurant.
But rather than enjoy the experience for what it is, he has tailored it to his own needs, giving little to no regard for others who might be enjoying their dinner alongside him. Despite his one no-show and two cancellations, he expects top-level service without any delay or disruption to his wants and needs.
Making five separate notes about his upcoming visit, his wife told the restaurant: “No wine menu. He is particular. Doesn’t need a wine list.”
She also warned them that her husband will “walk in without a renovation and seat himself at [table] 61” or insist he gets “his table” without further explaining which one it is.
Not only this but he only wants to use black napkins and will complain if they’re any other colour.
The diner is considered to be a “regular” and a “VIP” and a manager is said to be altered when he visits to ensure he receives a warm welcome.
Listing his food and drink preferences, it was noted: “Always wants ‘the best steaks’, got to make sure we deliver. Make sure the steaks are cooked right and most importantly tender.
“He will send them back. If he orders the crab cakes, no pepper and extra butter – not lemon butter.
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“She likes unsweet Arnold Palmers [iced tea and lemonade] and he likes Coke in a water glass. Refill drinks every 15 to 20 minutes. Bring lemon crowns for drinks instead of wedges.
“He likes extra butter on the side with his crab cakes. Cowboys [steak] well marbleised and thick, cooked medium. He likes Crème Brûlée for dessert. Ridiculous amount of butter to his table, hot crispy bread.”
Alongside this, the wife named his favourite servers saying Jason is preferred, but Michael is acceptable if he is not available.
He “always” wants a booth seat with table 61 being his favourite. However, if he is dining when four people then he wants to be seated at table 90.
Shocked by the list of requirements, one user said: “This seems like a country club ticket. When I worked at one, we had profiles for all the members and they are paying a ton, and the restaurant wasn’t worried about making profit, only member experience.”
Another user added: “When you hit that many exclamation points, it’s time for a manager to put on an apron and play waiter.”
A third user said: “Man, and here I am getting talk back for asking for a burger without cheese.”