Budget airline Ryanair has introduced a £500 fine for bad behaving passengers, warning that they will be handed out to “disruptive passengers whose unruly behaviour results in them being offloaded from the aircraft”
Ryanair has introduced a £500 fine in what it is calling a “major misconduct clampdown”.
The budget airline announced on Thursday morning that the £500 fine is now in place and will be handed out to “disruptive passengers whose unruly behaviour results in them being offloaded from the aircraft.”
Ryanair has warned that the fine levied could be even higher, but that £500 is the starting point.
“Passengers expect to travel in a comfortable and stress-free environment with an on-time arrival, free from unnecessary disruption caused by a tiny number of unruly passengers. While this is an industry-wide issue affecting all airlines, Ryanair is committed to tackling unruly passenger behaviour for the benefit of its passengers and crew, and will continue to pursue disruptive passengers for civil damages, but at a minimum, they will now be issued with a £500 fine,” a statement from the airline released this morning read.
Have you been disrupted on a Ryanair flight, or are you a crew member who has had to deal with it? We’d love to hear from you. Email [email protected]
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A Ryanair spokesperson said: “It is unacceptable that passengers are made suffer unnecessary disruption because of one unruly passenger’s behaviour. To help ensure that our passengers and crew travel in a comfortable and stress-free environment, without unnecessary disruption caused by a tiny number of unruly passengers, we have introduced a £500 fine, which will be issued to any passengers offloaded from aircraft as a result of their misconduct.
“While these are isolated events which happen across all airlines, disruptive behaviour in such a confined shared space is unacceptable, and we hope that our proactive approach will act as a deterrent to eliminate this unacceptable behaviour onboard our aircraft.”
Having to delay or cancel a flight because of a disruptive passenger is clearly a big problem for airlines, and particularly so for those which run routes to popular party destinations on which alcohol is liking to be flowing.
The Civil Aviation Authority explains: “Passengers who are rude or aggressive can be highly disruptive and distressing for cabin crew and fellow travellers. This type of behaviour is completely unacceptable and can pose a risk to aircraft safety.
“Disruptive passengers can lead to planes being diverted and, where this happens, the disruptive passengers themselves risk having to pay the cost of the diversion. They can also face criminal charges with severe penalties or even prison sentences.”
At the end of last month a Ryanair flight to the UK had to be diverted after a woman allegedly became aggressive and ended up ‘heabutting doors and windows’, with police boarding the flight to escort her off.
In April, another passenger on the budget airline forced a flight to be diverted 400 miles due to “inexcusable behaviour. After the flight they were sued for more than £2,500 by the airline.