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Home » Tourists book ‘hotel’ for Italian holiday but arrive to something totally different
Lifestyle

Tourists book ‘hotel’ for Italian holiday but arrive to something totally different

By staff2 August 2025No Comments5 Mins Read

Matt Hey was excited to spend a few days of his European holiday relaxing at a resort in Sorrento, but he was in for a big surprise when he arrived at the accommodation

11:46, 02 Aug 2025Updated 11:46, 02 Aug 2025

Amalfi Coast, Campania, Sorrento, Italy.
An Australian man was shocked when he arrived at his Italian “hotel” (stock image)(Image: Getty Images/iStockphoto)

A tourist was left baffled after arriving at what he believed was a luxury resort in Sorrento, Italy, only to find that his party were the only guests there. Matt Hey, from Sydney, Australia, had been travelling across Europe for four weeks, living in cheap accommodation in cities like London, Rome and Pisa to make the most of the experience travellling with friends.

However, the party then decided to splash out on their next accommodation. As they were heading towards the Italian coastal town Sorrento, they decided to book in to what they believed was a luxurious resort by the sea.

However, they soon realised their mishap when they arrived at their holiday destination. Taking to TikTok, Matt was seen recounting the moment they realised their “hotel resort” ended up coming with a lot more than they’d expected.

“I’m just baffled, I’m honestly baffled,” Matt said at the start of the video as he looked out over the view of the nearby sea. “This is bizarre.”

“So we got here, we walk through the gates up there,” Matt said pointing to the gates in question. “We walk down here because Google Maps just said it was at the end there. We walk all the way down here and I’m saying ‘wow, isn’t this nice and peaceful and quiet.'”

He went onto say he started to think it was weird that they hadn’t seen another person on the premises. As they get to the main building, he goes onto explain that he first thought it looked like someone’s house before assuming it’s the reception area where they could check in, or possibly one of the rooms.

“Anyway, so then I’m like, let’s go around looking this way and we’ll have a look,” he said before the video cut to them arriving at a different area. “And we get down here and this is what I see.”

Warning: Below video may contain offensive language

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He went onto show a big patio with a view of the sea. There were also some tables and chairs to sit down at, but again not a single other person could be seen. He then turned the camera once again towards the house, which has a balcony with a big glass door on the first floor.

“There’s like a little wedding reception area sort of thing,” he said before turning the camera to a different door of the house with white curtains hanging from it.

They then walked closer to the end of the patio, which showed that the “hotel” was located right on a cliff which looked down onto the bright blue water, with a beach right below them.

“Looks amazing, right? So I’m thinking, ‘why haven’t I seen anyone yet?'” he questioned, before revealing that a woman suddenly walked up to them asking if they needed help.

Matt went onto say that he’d told the woman that they were in the wrong place, but said they were looking to check in to their room, to which she replied she’d call the concierge. They then continued to explore the area, finding another area that looked like a “wedding dance floor” according to Matt, who said he believed there must be smaller villas for them to stay in.

The concierge then met them, and they proceeded to do the check in at one of the sitting areas by the dancefloor, before he handed them the key. He then took them to the house, which also looked like it’d been decorated for a wedding.

“And to be clear, we thought we were getting a hotel,” he said. “Don’t get me know, I’m not complaining, we’re going to have a beautiful time here. But we didn’t need an entire wedding venue. I’m rattled, actually. Like, genuinely rattled.”

In the caption of the video, Matt revealed that they’d paid $600AUD (£292) per night to stay at Villa Antiche Mura Relais in Sorrento, which describes themselves as “villas for weddings” on their website.

Taking to the comments, people were shocked when they realised just how much they’d gotten for their money. But some were also baffled as to how they’d managed to make this “mistake.”

“Is this Sorrento?? How is this 600 dollars?????” one baffled person asked. Another suggested: “Invite some locals round for a party not like you don’t have set-up haha.”

“Send the details I’ve found my wedding venue,” a third viewer said.

Another person shared: “I got married in Tuscany because we got the wedding plus a full week’s accommodations for 30 people for less than we would have paid for a single-day sit-down dinner wedding for 150 people at a major US city.”

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