The UK’s broadband has been put through its paces, and these are the best and worst places for download speeds.
Are your broadband speeds letting you down? It seems that millions are getting both good and terrible internet connections depending on where they live. That’s according to new research from the team at Broadband Genie who have given areas across Britain a reliability rating out of 100.
So which areas of the UK have come out on top, and where is the worst place to live if you want decent broadband?
If you want a near-perfect connection, it seems you might want to move to Gloucester, with this area getting a score of 91.2.
Those living in Wolverhampton can also be pleased as punch with this location getting an 83.1 reliability score. This was followed by Worcester (80.9) and then Oxford (80.6). Other winners on the list include Wrexham (79.1), Norwich (76.4) and Leicester (73.8).
So those are the places on the top list, but where do you need to leave them if you want perfect speeds?
At the bottom of the charts was Belfast with a dismal reliability rating of just 39.74. London also scored badly (42.21) followed by Glasgow (44.11) and Brighton (49.24).
“It’s pretty shocking that more 15 cities in the UK saw a quarter of broadband customers experiencing broadband outages last year. If this level of service was delivered by other essential utilities, serious questions would be asked.
“For customers, when choosing a broadband provider, reliability is just as important to consider as price, especially if you work from home.”
Along with showing which areas are best and worst, Broadband Genie also says it’s vital that users check their contracts and claim compensation if things go down.
If your provider is part of Ofcom’s automatic compensation scheme, then you can claim £9.76 a day, but only if you still have no service two working days after reporting the fault.
• BT • EE• Hyperoptic • Plusnet • Sky (including NOW Broadband) • TalkTalk • Utility Warehouse • Virgin Media Vodafone • Zen Internet
Expalining more, Broadband Genie said: “If you do lose connectivity, make sure you put that claim in, it’s your money, and you’re entitled to it!”