Thousands of people have reported being unable to make or receive calls as Vodafone, BT and EE all appear to be down.
Angry customers have rushed online to complain about the issues affecting their mobile coverage today – as BT’s website is also down due to “site maintenance” while customers face problems with their landlines.
Downdetector, the website for reporting technology problems, indicates a massive spike in reports of issues with Vodafone, EE and BT within the last hour.
Elizabeta Ranxburgaj
O2 also impacted
More major networks have also been impacted by this blackout this afternoon.
A spike of customers on O2 have reported issued with their mobile network this afternoon.
Elizabeta Ranxburgaj
Problem specific to phone calls
These network issues appear to have impacted just phone calls, rather than internet accsess too.
One Vodafone customer, on X, said: “My phone says I have 5G but every time I go to make a call the signal drops and won’t make a call.”
Elizabeta Ranxburgaj
Vodafone customers told to use status checker
The network has told some complaining customers, on X, that they should check their network status online amid the outage.
Vodafone advised some customers to use this link https://www.vodafone.co.uk/network/status-checker
Elizabeta Ranxburgaj
Vodafone says ‘technical issues’ to blame
Although Vodafone has not shared a official statement on the outage, it has told a customer on X that some people’s ability to make and receive phone calls might be impacted this afternoon.
Vodafone said: “Hi there! Thanks for getting in touch. We’re currently experiencing technical issues that may affect call services for some customers.
“We understand how important this is and are working hard to resolve it quickly.”
Elizabeta Ranxburgaj
Vodafone and EE customer report call issues
Some people using Vodafone and EE networks have said they have been unable to make and receive calls this afternoon.
People started to report the outage on Downdetector – which monitors outages – at around 11am but the number of affected customers has continued to rise.