Boots has launched a new AI-powered skin tool that can screen for over 70 skin conditions and is available via Boots Online Doctor. We tried it out to see if it really works
A new study reveals that millions are grappling with skin conditions. A British Skin Foundation study found that nearly two thirds (60%) of the population have experienced a skin problem at some point in their lives.
Furthermore, skin issues are the leading cause for GP visits, accounting for one in four new consultations in England and Wales. However, there can be numerous reasons to delay seeking medical advice for a spot, rash or other skin concern.
Boots has now introduced an AI-powered skin tool capable of screening over 70 skin conditions, accessible via Boots Online Doctor. The Boots Online Doctor SmartSkin Checker operates through a straightforward photo upload of the skin issue.
Using AI technology, the tool provides up to five potential skin conditions the user may be experiencing, including acne, eczema, rosacea, impetigo, and fungal infections. There’s a 95% chance that one of the five results generated by the SmartSkin Checker is the accurate condition.
While the results are not a diagnosis and cannot substitute professional healthcare advice, the SmartSkin Checker can offer customers an indication and guidance on next steps. But does it genuinely deliver? reports Surrey Live.
I decided to test it on three skin problems I’ve had and evaluate the outcomes. I must admit, I was rather impressed with the findings.
I was diagnosed with lichen sclerosis a few years back – an incurable yet manageable condition that affects up to one in 1,000 individuals, according to the National Library of Medicine.
When I ran a photo through the Boots Online Doctor SmartSkin Checker it presented five potential diagnoses, with lichen sclerosis topping the list. Considering the consultant’s surprise at my GP’s initial detection, I found this to be quite impressive.
Another instance involved a rash I picked up while camping last summer, which was excruciatingly itchy and sore, taking ages to get rid of. Doctors concluded it was a reaction to something encountered during the trip – perhaps the grass – identifying it as contact dermatitis.
Upon testing the image with the checker, the correct diagnosis appeared, this time second among five possible outcomes.
For my third test, I submitted a dark spot on my arm, which I had previously had checked out. Both doctors – and the Boots checker -confirmed my initial thoughts that is was simply a “liver spot”.
This checker is part of Boots’ latest initiative to enhance skin care services. The high street retailer has rolled out dermatology training for its pharmacists and pharmacy staff across 200 stores nationwide, with plans to expand to additional locations soon.
Boots has teamed up with L’Oréal Groupe and consultant dermatologist, Dr Justine Hextall, to develop a training programme that’s received the British Association of Dermatologists (BAD)’s seal of approval. This initiative will enable Boots pharmacists to provide expert advice on prevalent skin conditions such as acne, atopic dermatitis, psoriasis, keratosis pilaris, rosacea, and hyperpigmentation without the need for an appointment.
The comprehensive training also encompasses melanoma, understanding of skin structure, the skin microbiome, and scalp health.
Jamie Kerruish, Healthcare Director at Boots, commented: “There is a clear need for accessible support for skin concerns and conditions, which is why we are so proud to be launching new technology and upskilling our pharmacy team members in stores. Combined with our huge skincare product range and beauty expertise, we can be the first port of call for all those with a skin concern, making it really easy for people to get quick advice and helping to relieve pressures on GP surgeries across the country.”
Dr Justine Hextall, Consultant Dermatologist, stated: “The training I developed for Boots in collaboration with L’Oréal Dermatological Beauty gives pharmacists the ability to advise on and treat the most common skin conditions. We know that the numbers of people suffering from common skin conditions is rising and, for those affected, it can have a huge impact – from uncomfortable, itchy skin to loss of confidence. Pharmacists are already highly-trained healthcare professionals, and this training allows them to get a deeper understanding of the skin.”
In addition to the support available in-store from the dermatologically trained pharmacists and pharmacy team members, and online via the Boots Online Doctor SmartSkin Checker, Boots offers a wide array of skin support services. These include:
- Online health tools and information – Diagnostic and treatment services from Boots Online Doctor ** and information and resources via the Boots Health Hub and Boots Skin Hub
- Beauty experts, tools and services instore – including Boots Beauty Specialists, No7 Advisors and the No7 Pro Derm Scan, a NEXA skin imaging tool in six flagship Boots stores
- A wide range of products – Boots is home to thousands of skincare products – from treatment for common skin conditions to specialist and premium skincare from leading brands like La Roche-Posay, CeraVe and Vichy alongside its own label brands
Boots is also broadening its best-selling own label brand for healthy skin, DermaCare, to incorporate an acne range. The range includes five targeted products, classified as medical devices, designed to treat symptoms of acne. For further information on skin support at Boots,visit the Boots Skin Hub.
