• Home
  • News
  • World
  • Politics
  • Money
  • Lifestyle
  • Entertainment
  • Health
  • Sports
  • Travel
  • More
    • Tech
    • Web Stories
    • Spotlight
    • Press Release
What's On

Strictly Come Dancing star’s ‘obsessed’ teen stalker made chilling threat to murder family

24 May 2025

Prince William says Prince Louis is backing five football teams – but the 7-year-old will have to pick a side soon

24 May 2025

Brent fire deaths UPDATES as woman and three boys killed in horror blaze

24 May 2025

Charlotte May Lee blames new mystery man for Sri Lankan drug charges jail hell

24 May 2025

I found the best £65 lookalike for Dr Martens’ £150 fisherman sandals at Fat Face

24 May 2025

‘We’re all broken’ – Ex-Man Utd star wakes up in pain every day with side effects

24 May 2025

Secret area passengers are ‘banned’ from on planes exposed by cabin crew

24 May 2025
Facebook X (Twitter) Instagram
Trending
  • Strictly Come Dancing star’s ‘obsessed’ teen stalker made chilling threat to murder family
  • Prince William says Prince Louis is backing five football teams – but the 7-year-old will have to pick a side soon
  • Brent fire deaths UPDATES as woman and three boys killed in horror blaze
  • Charlotte May Lee blames new mystery man for Sri Lankan drug charges jail hell
  • I found the best £65 lookalike for Dr Martens’ £150 fisherman sandals at Fat Face
  • ‘We’re all broken’ – Ex-Man Utd star wakes up in pain every day with side effects
  • Secret area passengers are ‘banned’ from on planes exposed by cabin crew
  • Meghan Markle’s ‘curt reaction’ to having Duchess Sophie as personal mentor
Facebook X (Twitter) Instagram YouTube
England TimesEngland Times
Demo
  • Home
  • News
  • World
  • Politics
  • Money
  • Lifestyle
  • Entertainment
  • Health
  • Sports
  • Travel
  • More
    • Tech
    • Web Stories
    • Spotlight
    • Press Release
England TimesEngland Times
Home » UK’s ‘worst’ broadband confirmed – is your provider top or bottom of the latest list?
Tech

UK’s ‘worst’ broadband confirmed – is your provider top or bottom of the latest list?

By staff2 May 2025No Comments3 Mins Read

The most complained-about broadband suppliers have been revealed, and here are the best and worst.

Worst UK broadband supplier
Worst UK broadband supplier(Image: GETTY)

The very latest UK broadband stats are in and we now know the winners and losers when it comes to overall complaints. The new data has just been released by UK regulator Ofcom and it appears that NOW broadband and TalkTalk are coming bottom of the charts with both scoring below the industry average.

“The most complained about fixed broadband providers were NOW Broadband and TalkTalk. NOW Broadband saw an increase, and TalkTalk saw a decrease in their complaints per 100,000 subscribers compared to the previous quarter,” explained Ofcom

Strangely, Sky – which actually owns NOW broadband – came in 2nd place with a score that makes it one of the least complained about suppliers.

READ MORE: Worst online passwords confirmed – if yours is on this list you must change it now

Getting the top spot was Plusnet, with the BT-owned provider seeing the fewest gripes from its users.

Here’s the full list of winners and losers

FULL BROADBAND RESULTS

PLUSNET • 5 complaints per 100,000

SKY • 6 complaints per 100,000

BT • 10 complaints per 100,000

VODAFONE • 11 complaints per 100,000

VIRGIN MEDIA • 11 acomplaints per 100,000

EE • 12 complaints per 100,000

NOW • 13 complaints per 100,000

TALKTALK • 13 complaints per 100,000

Along with checking out broadband complaints, Ofcom has also released figures about Landline, Mobile and Pay-TV gripes.

Virgin came bottom of the pile for Pay-TV whilst TalkTalk also performed badly for landlines. Once again, Sky got top marks across the board with the least complaints in categories including Mobile and Pay TV.

READ MORE: Unique new Android phone arrives in UK this month and it’s Nothing like its rivals

HERE ARE THE FULL PAY TV RESULTS

SKY • 2 complaints per 100,000

TALKTALK • 2 complaints per 100,000

BT/EE • 6 complaints per 100,000

VIRGIN MEDIA • 7 complaints per 100,000

HERE ARE THE FULL MOBILE RESULTS

SKY • 1 complaint per 100,000

TESCO • 1 complaint per 100,000

EE • 2 complaints per 100,000

VODAFONE • 2 complaints per 100,000

THREE • 3 complaints per 100,000

O2 • 4 complaints per 100,000

If any of this has made you think it’s time to ditch your supplier then it’s always good to shop around.

“These findings paint a similar picture to Which?’s research showing that the UK’s biggest mobile and broadband providers are being outperformed by smaller rivals,” said Natalie Hitchins, Which? Head of Home Products and Services.

“Telecoms customers shouldn’t have to put up with slow speeds, poor signal or substandard customer service. Our research shows that TV and broadband customers could save £160 per year by switching and the average mobile customer could save £67.

“Anyone who is nearing the end of their contract and is unhappy with their current provider should not hesitate to vote with their feet and move to a different provider with better customer service and a faster connection.”

Share. Facebook Twitter Pinterest LinkedIn WhatsApp Reddit Tumblr Email

Related News

Your Freeview TV gets new channel and a trio of changes in latest shake-up

24 May 2025

‘Lowest priced’ Sky TV and broadband package returns

24 May 2025

Amazon shoppers can bag free earbuds by ditching Apple and Samsung watches

24 May 2025

Echo Dot and Fire Sticks reduced in flash Amazon sale ahead of bank holiday weekend

23 May 2025

Top Tech: Argos Bank Holiday sale cuts up to 50% off Apple, Samsung, Shark and more

23 May 2025

Fire TV Stick warning issued as popular feature will stop working next month

23 May 2025
Latest News

Prince William says Prince Louis is backing five football teams – but the 7-year-old will have to pick a side soon

24 May 2025

Brent fire deaths UPDATES as woman and three boys killed in horror blaze

24 May 2025

Charlotte May Lee blames new mystery man for Sri Lankan drug charges jail hell

24 May 2025

I found the best £65 lookalike for Dr Martens’ £150 fisherman sandals at Fat Face

24 May 2025
Stay In Touch
  • Facebook
  • Twitter
  • Pinterest
  • Instagram
  • YouTube
  • Vimeo
Don't Miss
Sports

‘We’re all broken’ – Ex-Man Utd star wakes up in pain every day with side effects

By staff24 May 20250

One player who was a regular starter for Manchester United for years has now come…

Secret area passengers are ‘banned’ from on planes exposed by cabin crew

24 May 2025

Meghan Markle’s ‘curt reaction’ to having Duchess Sophie as personal mentor

24 May 2025

I drove 242-miles from UK seaside town in an electric car and it was hell

24 May 2025
England Times
Facebook X (Twitter) Instagram Pinterest
  • Privacy Policy
  • Terms of use
  • Advertise
  • Contact Us
© 2025 England Times. All Rights Reserved.

Type above and press Enter to search. Press Esc to cancel.

Go to mobile version