Celeb chefs shown the door at Harrods as part of a new shake-up to improve dining

A number of celebrity chefs have been hit by Harrods’ latest plan to make the department store a go-to destination in London for eating out as customers leave scathing reviews on high-end restaurants

Luxury department store Harrods has long been a home not only to designer fashion and high-end cosmetics but also to some of the world’s most prestigious and celebrity-led eateries. But now, the iconic Knightsbridge institution is making big changes to its culinary offering – and not everyone is surviving the cut.

In a move that’s sent shockwaves through the fine-dining world, Harrods has reportedly axed several big-name chefs and their signature menus from its food halls and restaurant spaces, as part of a major reshuffle aimed at elevating the in-store dining experience.

Harrods have said the shake-up comes amid customer experiences and reviews, adding that they are investing in a number of new developments across their luxury department store.

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Over the years, Harrods has housed an enviable lineup of culinary heavyweights – from Michelin-starred chefs to household celebrity names. Here’s a look at some of the biggest names who’ve previously had a presence at Harrods, and whose partnerships may no longer feature.

Masayoshi Takayama

The clear-out begins this Saturday with the closure of Sushi by Masa, from New York-based Masayoshi Takayama.

Masa is a Japanese chef and the owner of Masa, a three-Michelin-starred Japanese and sushi restaurant in Manhattan, New York City.

The Harrods restaurant has a star rating of just 3.7 out of 5, with one diner writing: “The sushi isn’t much better than what you get in the supermarket, for 10 times the price.”

Another said: “My wife ordered 7 pieces of sushi, an avocado salad, and a small cocktail – £100.”

Gordon Ramsay

The iconic British celebrity chef has a restaurant in Harrods simply called Gordon Ramsay Burger, serving up a range of cheeseburgers, tasty veggie burgers and spicy chicken burgers all crafted by the Michelin-star chef.

But according to reports, the restaurant will be the last to go, with a closing date of January 11 2026 in place.

And if Google reviews are anything to go by, the restaurant doesn’t appear highly rated. With a total of 3.7 out of 5 stars, one diner wrote: “We tried the Hell’s Kitchen Burger – they didn’t even ask how we wanted it cooked. It came well-done, dry and rubbery. The Oklahoma Smash? No caramelisation, no flavour, just chewy meat pretending to be premium.”

Another said: “While the prices are quite high, the quality of the burger and lobster roll fell far short of Gordon’s usual standard.”

Tom Kerridge

The Michelin-starred chef known for his modern British cooking had an outlet called Kerridge’s Fish & Chips inside Harrods’ Dining Hall.

The posh fish and chips shop is set to vanish by the end of the month, with more bad ratings on Google dubbing it 3 stars out of 5.

One diner wrote: “It felt a bit over-priced, even though it’s in a fancy department store.. The atmosphere of the restaurant didn’t really impress me either.”

Another said: “Very underwhelming to be honest… the fish itself was the skinniest flattest bit of fish I’d seen, the batter was very thin also, not much crisp to it, was like the frozen batter you get from a Youngs frozen fish.”

Jason Atherton

Known for his refined approach to global cuisine, the chef had a restaurant called Harrods Social by Jason Atherton, focusing on “hearty, locally-sourced food”.

Jason is a Michelin star and multiple award-winning Chef with 16 restaurants around the world.

But his collaboration with Harrods ultimately closed down last year, being transformed into the Harrods Cafe instead.

Björn Frantzén

Superstar Swedish chef Björn Frantzén ended his tenure at Harrods at the end of last year.

An Instagram post confirmed the closure. “We are in the process of closing our Harrods location and relocating to a new venue, with the grand opening scheduled for the summer of 2025.”

The Grill on Fifth replaced the restaurant, which was called Studio Frantzén London and focused on gastronomy with Asian influences.

Harrods statement

Harrods issued a statement saying it was in the process of “rebalancing its F&B offering in store to be led by Harrods-owned restaurant concepts offering all-day dining options for customers”, following a strategic review and reflecting the current trend toward dining earlier in the evening.

Harrods’ managing director Michael Ward said: “As part of Harrods’ considered customer approach, we took the decision a number of months ago to review feedback and data to ensure our in-store experience is delivering against customers’ evolving preferences.

“Harrods has a rich history of serving the finest food and drink and we are constantly progressing our dining offerings. We’d like to thank all the fantastic chefs that we have been very privileged to work with over the last few years for their partnership.

“Together we have served many thousands of diners from shoppers to families and friends celebrating special moments in our restaurants. We are currently investing in a number of new developments across both our retail and F&B offerings within store and look forward to welcoming our customers into these in the near future.”