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Katelyn Clement rushed her son Milo Nicholson to hospital when the five-year-old reportedly suffered an allergic reaction to Optrex antibacterial eye drops after a droplet dripped into his mouth

A mum claims her toddler almost died when he was left unable to breathe – after simply licking a single droplet of Optrex eye drops that rolled down his cheek.

Katelyn Clement rushed her son Milo Nicholson to hospital when the five-year-old reportedly suffered an allergic reaction to Optrex antibacterial eye drops. The 25-year-old was giving Milo his second dose of eye drops when a tiny droplet of product dripped down his cheek and into his mouth.

Within minutes, Katelyn said Milo began uncontrollably coughing and soon became unable to breathe. The mum-of-two, who lives in Swansea, Wales, rushed Milo to hospital where doctors told her he’d suffered a severe allergic reaction to the eye drops. Katelyn said she feared for her son’s life as he dropped in and out of consciousness due to his swollen throat.

After researching the ingredients of Optrex’s eye drops, Katelyn was ‘horrified’ to discover the product contained chloramphenicol – an antibiotic used to treat bacterial infections. According to the NHS website, you should seek emergency treatment if your child swallows chloramphenicol ointment or drops.

Warnings are included on the Optrex packaging about allergic reactions to ingredients within the product. But Katelyn believes Optrex should review the product’s ingredients to prevent further ‘dangerous’ incidents. Optrex said they were sorry to hear about the incident but explained that all their products come with warnings and said that as it was medication, it is ‘important that the usage instructions are followed’.

Katelyn said: “Milo had what seemed to be conjunctivitis in his right eye. The pharmacy prescribed me Optrex. I gave Milo the first dose in the eye and that was fine. I hadn’t used Optrex on him before. Then when we were doing the second dose a couple of hours later, the drop rolled down his cheek and into the corner of his mouth.

“His automatic reaction was to lick it. Then within minutes he started coughing. I thought he had a tickly cough so got him a drink,” she continued. “But then he wouldn’t stop coughing and kept saying there was something stuck in his throat. He was coughing to the point where he was throwing up and wasn’t able to breathe. I took him out to the garden to get some fresh air and I could see he was starting to get weak. He went pale and lethargic.”

Chloramphenicol is an antibiotic medicine and comes as eyedrops or eye ointment. These are available on prescription or to buy from pharmacies.

Chloramphenicol is safe for most adults and children. However it is not suitable for everyone. To make sure it’s safe for you, tell your doctor if you have ever had an allergic reaction to chloramphenicol or any other medicine.

Before using chloramphenicol eardrops, tell your doctor if you are allergic to polyethylene glycol (an ingredient used in some medicines and cosmetics, and found in some foods).

Like all medicines, chloramphenicol can cause side effects, although not everyone gets them. In rare cases, it’s possible to have a serious allergic reaction (anaphylaxis) to chloramphenicol.

Call 999 now if: your lips, mouth, throat or tongue suddenly become swollen, you’re breathing very fast or struggling to breathe (you may become very wheezy or feel like you’re choking or gasping for air), your throat feels tight or you’re struggling to swallow, your skin, tongue or lips turn blue, grey or pale (if you have black or brown skin, this may be easier to see on the palms of your hands or soles of your feet), you suddenly become very confused, drowsy or dizzy, someone faints and cannot be woken up, a child is limp, floppy or not responding like they normally do (their head may fall to the side, backwards or forwards, or they may find it difficult to lift their head or focus on your face).

These can be signs of a serious allergic reaction and may need immediate treatment in hospital.

Katelyn rushed Milo to A&E where doctors told her his airways were closing due to swelling in his throat. She said: “He was delirious. It was really frightening. He was going in and out of consciousness. I just thought the worst. I didn’t know whether it was going to be catastrophic. I knew allergic reactions could be fatal.

“It’s every mother’s worst nightmare. I wouldn’t wish it upon any parent. The doctors questioned if he’d had anything different that day and I said the only thing different I can think of is the Optrex. I told them a drop had rolled down Milo’s cheek and he’d licked it. The doctors said they’d never seen a case like it where someone has had such a severe reaction to eye drops. So they definitely put it down to the eye drops that Milo had had an allergic reaction to.”

After administering a strong dose of antihistamine, Milo was able to go home and Katelyn began researching the ingredients of the Optrex product. Katelyn said: “I searched every ingredient in there and came across chloramphenicol and it was awful. I couldn’t believe they could put this in something prescribed to children. I think Milo had an allergic reaction to chloramphenicol. Milo fit all the side effects.

“I don’t want this to happen to anyone else’s child because from licking one drop he had a reaction like that. If that happened to a newborn, it would’ve been fatal. I think Optrex should remove chloramphenicol from their products. It’s very dangerous. I would urge all parents to be wary of this product.”

A spokesperson for Reckitt, who manufacture Optrex, said: “We are deeply sorry to hear about the unfortunate incident involving Ms. Clement’s son. The safety and well-being of our consumers is our highest priority, and we take such reports very seriously.

“All our products are thoroughly tested and should be used in accordance with their usage instructions including in respect of any warnings indicated. However, as with any medicine, allergic reactions can occur. It is important that the usage instructions are followed to ensure the product’s effectiveness and safe use.

“We welcome Ms. Clement and any other concerned parents to reach out to us directly with any questions or concerns they may have.”

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