The high street bank announced that its retail banking app is now accessible on Apple’s latest gadget, allowing customers to handle their everyday banking needs using advanced spatial technology
NatWest has taken a leap into the future by making its banking app available on Apple’s Vision Pro headset, which offers a blend of real and digital world’s right before the user’s eyes.
The high street bank announced that its retail banking app is now accessible on Apple’s latest gadget, allowing customers to handle their everyday banking needs using advanced spatial technology. Customers of NatWest, as well as its sister brands Royal Bank of Scotland and Ulster Bank, can now check their balances, make transfers, and manage direct debits in what’s described as a “secure and immersive experience”.
Priced at £3,499, Apple’s Vision Pro headset acts like a wearable computer, overlaying apps and content onto the real world, and is operated through eye movements, hand gestures, and voice commands. The futuristic device hit UK shelves earlier this month, with tech enthusiasts lining up outside Apple’s flagship store on Regent Street in London to be among the first to experience the new tech.
With over 1,000 apps tailored for the Vision Pro, users can now immerse themselves in their financial dealings on a grand scale, according to NatWest, utilising features from the bank’s app such as credit score checks, spending management, and gaining insights. By integrating its app with Apple’s VisionOS, NatWest boasts being one of the first banks worldwide to embrace the operating system.
The new AI-powered device recognises intuitive gestures, allowing users to interact with apps in a more natural and engaging way. The bank has ramped up security measures to ensure customer safety while using their innovative banking app on this latest tech marvel.
By analysing how clients use the app on this novel device, NatWest intends to refine its digital offerings and service design. Wendy Redshaw, NatWest Group’s Chief Digital Information Officer, said: “It’s great to be a first-mover with such exciting new technology. We’re very pleased to now offer our excellent retail banking app through an immersive new experience.”
Redshaw is keen to gather insights on how customers adapt to managing their finances via this advanced platform, which will inform the creation of tailored solutions to serve them even more effectively. She added: “It’s just one insight into how the future of banking could look in the future.”
