The debt-ridden water firm was this week slapped with the huge penalty by watchdog Ofwat for breaking rules on sewage and dividend payouts – after being shortlisted for 12 industry awards
Shamed Thames Water was shortlisted for a string of awards before being hit with a record £122.7 million fine.
The debt-ridden firm was this week slapped with the watchdog penalty after breaking rules on sewage and dividend payouts. But we can reveal the disgraced company was earlier picked as a finalist no fewer than 14 times at an industry awards ceremony being held next month in Birmingham.
It comes as footage shows the beleaguered firm’s boss moaning about regulator Ofwat before sitting back relaxing watching cricket at work. The Water Industry Awards features a drinks reception, three-course dinner, as well as post-ceremony celebrations – with carriages at 1am.
“Platinum” tables for ten are priced at nearly £6,000 and include wine as well as a choice of either champagne or beer. There is even port to go with a cheese board and crackers. Single spots for the awards, said to feature “a high-profile presenter”, cost as much as £599 each.
The Lib Dems’ Environment spokesperson Tim Farron said: “The last thing Thames Water deserves is a medal and it is completely scandalous that they are being praised after another shockingly bad year for the failing company which has just been fined for sewage pollution and payout breaches. Customers deserve affordable bills, clean waters and well maintained infrastructure. Thanks to Thames Water’s incompetence, this is far from what customers get. Instead of prizes, the government should put Thames Water into special administration to manage their mountain of debt, and turn it into a public benefit company, so that customers finally start to see some value for money.”
CEO of charity River Action, James Wallace, added: “It’s frankly bizarre for Thames Water to be basking in awards season while our rivers are still full of human waste. We’re not killjoys and when the pollution stops, we’ll be the first to applaud. But celebration must follow accountability, not distraction from a record-breaking environmental failure.” And Green MP Ellie Chowns said of Thames Water: “If there was an awards category for sheer cheek, they would be runaway winners. As long as private companies profit while polluting our waterways, this will keep happening.”
A probe into Thames’ sewage treatment works found “a series of failures by the company to build, maintain and operate adequate infrastructure,” water regulator Ofwat said. The money must be paid by Thames and its investors, not customers, the watchdog added. The penalty is broken down into £104.5 million for the sewage investigation, plus £18.2 million for breaking rules over dividend payments.
Earlier this week, Ofwat’s chief executive David Black said: “This is a clear-cut case where Thames Water has let down its customers and failed to protect the environment.” In stark contrast, Thames Water is a finalist in a dozen categories at the next month’s awards – including three times for alliance or partnership of the year. It is also a finalist in the circular economy, customer initiative, groundbreaker, health and safety initiative, wastewater innovation project and leakage initiative categories. Other categories it is a finalist in include digitalisation project, asset management initiative, net zero carbon initiative, smart water networks, and water efficiency project.
The footage of Thames Water boss Chris Weston watching cricket featured in a behind-the-scenes BBC documentary aired earlier this year. The CEO complains about “invasive” regulator Ofwat before viewing a clip of England playing while he sits at an office desk. “They’re getting more and more interested and intrusive around dividends… it’s quite surprising,” he says. He adds: “I think they have all the powers they need. But then I would say that, wouldn’t I?” The camera then cuts to show him clicking a mouse to enjoy a cricket clip on the computer screen in front of him. Mr Weston is shown enlarging the footage full-screen so he can watch before relaxing back into his chair.
Water firms have faced public outrage over the extent of pollution, rising bills, high dividends, and executive pay and bonuses. Thames hiked consumer water bills for its 16 million customers by an average of 31% in April. A Thames Water spokesperson said: “We are delighted to see our colleagues positively recognised for the work they do 24/7 to keep taps flowing and toilets flushing by being shortlisted for… industry awards, demonstrating our commitment to deliver life’s essential service.
“It is important that we recognise our people so that we can continue to retain talent in our industry. Over the next five years we will deliver a record amount of investment to address our ageing infrastructure as we remain focused on turning around our performance to deliver for customers, communities and the environment.”
