Thames Water is working to fix the damaged pipe on Alleyn Road in Dulwich, south London, but it has meant thousands have had no water or lower pressure than normal for a while
Thousands of people have been left with no or little water for more than 12 hours after a pipe burst.
Homes across the SE19, SE20, SE23, SE26, SE27 and SW16 postcodes have been experiencing outages since Tuesday evening. Residents in these south London areas have been unable to shower or even flush the toilet.
Thames Water provided bottled water outside a Sainsbury’s in the area but had to close the site due to a security incident yesterday. The company says the water will be available to collect today.
Engineers are working to fix the damaged pipe on Alleyn Road in Dulwich, but the operation continues into its second day. Thames Water says pressure will be lower than normal, especially for those living in taller buildings, and the water will be cloudy or have bubbles in it even when the issue is rectified. This, though, is still safe to drink, it adds.”
Are you affected by the water outage? Contact webnews@mirror.co.uk
A spokesperson for the utility company said: “We’re sorry to customers in the Crystal Palace area who have no water or lower pressure than normal due to a burst pipe.
“Our engineers are working to fix the damaged pipe, and in the interim, are re-routing water to those in the affected area, so most people should see their water supply returning, though pressure may be lower than normal, especially in taller buildings. As your water returns, you may notice your water is cloudy or has bubbles in it, this is due to air trapped in the pipes and is still safe to drink.
“Some customers may still be affected. If you don’t have any water, you can collect bottled water from our bottled water station located at Sainsburys Southend Lane, SE26 4PU from 08:30am.
“We apologise to customers who were unable to collect water from this location yesterday as we had to close the site due to a security incident.
“We have been proactively contacting everyone in the affected area who has pre-registered with us as having special requirements, such as being medically reliant on water, so we can make sure we give them the help and support they need. We are also working to make sure schools and hospitals in the area have adequate alternative water supplies.
“Thank you for your patience while we fix the problem. We’ll continue to update this page (its website) when we have more news. We’ll continue to update this page when we have more news.”
This is a breaking news story. Follow us on Google News, Flipboard, Apple News, Twitter, Facebook or visit The Mirror homepage.
